Table of Contents
1. Introduction
Evolved Wellness Private Limited ("SuperMe App," "we," "us," or "our") owns and operates the SuperMe App platform (including supermeapp.com and the mobile application).
We respect your privacy and are committed to complying with this Privacy Policy (as amended from time to time), which describes our privacy practices, including the categories of Information that we collect about you, including personal information, how we use, disclose, and protect your personal information, and certain choices and rights you have with respect to your information.
By accessing the Platform, registering thereon, and thereafter using the Services as a member or guest, you agree to be bound by this Privacy Policy and the terms contained in it. This Policy governs your access and use of this Platform and applies to all visitors, users, and others who access the Service ("Users").
If you do not agree with the terms contained in this Privacy Policy, you are not permitted to use this Platform. Evolved Wellness Private Limited will not be liable for any consequences arising from your unauthorized use of the Services or Platform.
2. Collection of Personal Data
2.1 Personal Data You Provide to Us Directly
Identity and Contact Data
We collect identifiers, including your name, email address, and phone number when you sign up for an account or to receive information on our Services. We may also collect or generate indirect identifiers (e.g., "USER12345").
Payment Information
We shall collect your payment information if you choose to purchase access to our products and services. If you buy a subscription, you may be asked to provide payment information (including payment card number, security code associated with the card, expiry date) to one or more of our payment service providers.
2.2 Information We Collect Automatically
Usage Information
We and third-party companies and business partners may use a variety of technologies, including, without limitation, cookies, pixels, embedded scripts, and session events (collectively, "cookies") that automatically or passively collect certain information whenever you visit our Site, use our Services, or otherwise interact with us or our content ("Usage Information").
Usage Information may include:
- Hardware model, browser, and operating system you are using
- The URL or advertisement that referred you to the Site or Service you are using
- All areas within the Site that you visit or Services that you use
- Your time zone
- Non-precise location information
- Mobile network information (if applicable)
- Your IP address or other unique identifier ("Device Identifier") for any computer, mobile phone, or other device you use to access our Services
- In some cases, we may directly collect location information through your device
You may be able to turn off the collection of location information through the settings on your device.
3. How We Use
3.1 Service Authentication & Transactions
We collect identifiers, including your name, email address, and phone number when you sign up for an account or to receive information on our Services. We may also collect or generate indirect identifiers (e.g., "USER12345").
3.2 Legitimate Business Interests
As necessary for certain legitimate business interests, which include the following:
Customization & Personalization
To customize the experience and degree of difficulty to our users' level and needs.
Service Optimization & Security
To better understand how visitors interact with our Services and ensure that our Website and/or Apps are presented in the most effective manner for you, and as part of our efforts to keep our Services, network, and information systems secure.
Analytics & Marketing
To conduct analytics to:
- Inform our marketing strategy
- Enable us to enhance and personalize our communications and the experience we offer to our users
- Improve the quality of the current service
Research & Development
To conduct or assist research. We may share the information we collect in anonymized and de-identified form with researchers who help us to improve the Service's tools.
5. Data Retention & Your Rights
5.1 How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either:
- Delete it
- Anonymize it
- If this is not possible (for example, because your personal information is stored in backup archives), securely store your personal information and isolate it from any further processing until deletion is possible
5.2 Data Deletion Request
You may ask for your account to be deleted at any time through the app. Associated personal data will be removed in line with retention policies.
5.3 Inactive Accounts
If your account remains inactive for an extended period, we may delete associated data after reasonable notice and an opportunity to reactivate.
6. Data Security
6.1 Security Measures
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites and Apps is at your own risk.
You should only access the services within a secure environment.
6.2 Breach Notification
In the unlikely event of a breach, we will notify affected users within 72 hours and coordinate mitigations.
6.3 Third-Party Security Vetting
We vet service providers to ensure strong security standards and relevant compliance requirements.
7. Children's Privacy Protection
7.1 Collection from Minors
We do not knowingly collect data from or market to minors. We do not knowingly solicit data from or market to minors.
7.2 Parental Consent Requirement
By using the Services, you represent that you are the parent or guardian of a minor user and provide consent for usage.
8. International Data Transfer
8.1 Jurisdiction
Evolved Wellness Pvt Ltd is based in India.
8.2 Data Transfer Disclosure
Information may be transferred to and processed in India and other countries.
8.3 Compliance Representation
We do not represent that this policy complies with all foreign jurisdictional laws.
8.4 Consent to Transfer
By using our Services, you consent to transfer, processing, and storage of your information in India and other jurisdictions.
8.5 Government Access
Information may be subject to lawful access requests by governments, courts, or law enforcement.
9. Third Party Services & Links
9.1 Third-Party Websites, Apps, and Services
The Platform may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any information.
9.2 Payment Service Providers
Payment providers have their own privacy policies and security practices for payment data handling.
10. Policy Changes
10.1 Right to Modify
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.
10.2 Notification of Changes
When terms change, we may notify you through email or contact information voluntarily provided.
10.3 Your Continued Use
Continued use after revisions means acceptance of updated terms.
10.4 Ongoing Responsibility
You should review this page periodically, as updates are binding once posted.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Our privacy team is here to help clarify any aspects of this policy or address your privacy-related concerns.